FAQ

Questions We Hear Every Day

Everything you need to know about working with us. Can’t find your answer? Book a free consult and ask us directly.

About Functional Medicine

Functional medicine looks beyond symptoms to find the root cause of your health issues. Instead of prescribing a medication for every symptom, we use advanced testing, nutrition, lifestyle changes, and targeted supplements to help your body heal itself. Think of it as detective work for your health — we want to know why you feel the way you do, not just what to call it.

Conventional medicine typically focuses on diagnosing a disease and treating it with medication or surgery. Functional medicine asks why the disease developed in the first place. We spend more time with you, run more comprehensive testing, and create personalized treatment plans that address diet, lifestyle, supplements, and the underlying drivers of your symptoms — not just the symptoms themselves.

No — and we encourage you to keep your primary care provider. Functional medicine works alongside conventional care. We focus on the areas that conventional medicine often overlooks: nutrition, gut health, hormonal balance, toxin exposure, and lifestyle factors. We’re happy to collaborate with your existing healthcare team.

We specialize in menopause and hormonal imbalances, Lyme disease and tick-borne illness, mold illness (CIRS), autoimmune conditions, thyroid and adrenal dysfunction, pediatric functional medicine, and general wellness optimization. If you’re not sure whether we can help with your specific concern, book a free 15-minute consult and we’ll let you know.

Appointments & Telehealth

All appointments are conducted via secure video from the comfort of your home. We serve patients in Pennsylvania and Florida. You’ll receive a link before your appointment — all you need is a phone, tablet, or computer with a camera and internet connection. No apps to download.

Your first appointment is 60 minutes. We’ll listen to your full health story — where it started, what you’ve tried, and what’s going on now. We’ll review your history and start mapping out what testing and next steps make sense for you. No rushing, no judgment. Come as you are.

It’s a quick, no-pressure call where we learn about your situation and you learn about our approach. It’s the best way to see if we’re the right fit before committing to a full appointment. No obligation, no sales pitch.

Every patient is different, but most begin noticing improvements within 4–8 weeks of starting their personalized plan. Hormonal patients often notice changes within the first month. Chronic conditions like Lyme or mold illness may take longer — we’ll set realistic expectations together from the start.

No referral is needed. You can book directly through our website.

Pricing & Insurance

We are a cash-pay practice and do not bill insurance directly. This allows us to spend the time you deserve — 60-minute visits instead of the 7-minute appointments insurance models require. Many patients use HSA/FSA funds, and we provide superbills for out-of-network reimbursement.

Packages bundle your initial visit, treatment plan, and follow-up appointments at a discounted rate. They’re designed to keep your care on track and save you money. We offer a Core Package and an Enhanced Package — view details on our pricing page.

A superbill is a detailed receipt that includes diagnostic codes and procedure codes. You submit it to your insurance company for potential out-of-network reimbursement. Reimbursement amounts vary by plan — we recommend calling your insurance provider to ask about your out-of-network benefits.

Testing & Treatment

We use a combination of standard blood work and advanced functional medicine tests that go deeper than what you’d get at a typical doctor’s visit. Depending on your situation, this might include comprehensive hormone panels, thyroid panels (beyond just TSH), organic acids testing, mycotoxin testing, Lyme-specific panels, GI mapping, and more. All testing can be done from home or at a local lab.

After your treatment plan visit, we’ll set up a personalized supplement protocol through Fullscript — a professional-grade supplement dispensary. You’ll receive an email with your specific recommendations, dosing instructions, and easy online ordering. We only recommend what you actually need based on your test results.

No. Our goal is to address the root cause so your body can function optimally on its own. Some supplements are used short-term to correct deficiencies or support healing, while others (like a quality multivitamin or omega-3) may become part of your long-term wellness routine. We reassess at every follow-up.

Still Have Questions?

The best way to get answers specific to your situation is to talk to us directly. It’s free and there’s zero pressure.

Book a Free 15-Min Consult

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